Hotel Policies

Most frequent questions and answers

Check-in time starts at 3:00 pm.

Minimum check-in age is 18

*Early check-in when possible. Please check with front desk.

Check-out time is 12:00 pm.

*Late check-out when possible. Please check with front desk.

 

24-hour airport shuttle service is available. Contact the property in advance to get details.

  • MasterCard
  • American Express
  • Diners Club Card
  • Discover Card
  • JCB International
  • Visa

Children are welcome.

Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 10 per night.

Free cribs (infant beds)!

Pets allowed for an extra charge of USD 25.00 per accommodation, per night. Max of $150 per week.

2 per room (up to 80 lb)

Specific rooms only

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Service animals exempt from fees/restrictions

You’ll be asked to pay the following charges at the property:

Tourism fee: USD 1.00 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

  • Accessible parking spaces and signage (car and van)
  • Accessible parking space that is 96-inches wide with an appropriate access aisle
  • An accessible route that allows for approaching and entering the hotel
  • An accessible lobby entrance door
  • Interior routes to public spaces that do not have abrupt level changes
  • An accessible reception desk or accessible folding shelf or reception area
  • Closed-caption televisions
  • Visual notification devices for telephones
  • Telephones have volume control
  • Visual fire alarms
  • Visual smoke alarms
  • Accessible doors and doorways (at least 32-inches of clear width passage)
  • Accessible bathrooms and features, including shower/tub
  • Accessible room controls (e.g. HVAC and lighting)
  • Accessible clear floor space

Children 18 years old and younger stay free when occupying the parent or guardian’s room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.