Hotel Policies

Most frequent questions and answers

Check-in time starts at 3:00 pm.

Minimum check-in age is 18

Check-out time is 12:00 pm.

24-hour airport shuttle service is available. Contact the property in advance to get details.

  • MasterCard
  • American Express
  • Diners Club Card
  • Discover Card
  • JCB International
  • Visa

Children are welcome.

Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 10 per night.

Free cribs (infant beds)!

Pets allowed for an extra charge of USD 10.00 per accommodation, per night

2 per room (up to 80 lb)

Specific rooms only

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Service animals exempt from fees/restrictions

You’ll be asked to pay the following charges at the property:

Tourism fee: USD 1.00 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Fee for buffet breakfast: USD 9.00 per person (approximately)

USD 10.00 per accommodation, per night

Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Children 18 years old and younger stay free when occupying the parent or guardian’s room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.